Stop Automatically Reissuing a Test or Assessment

There are cases when you want to stop the system from reissuing a test or assessment to someone.  For example, a staff member might move to another department and not need to continue taking a given test.

 It's a little bit hidden, but there is a way to stop reissuing recurring tests and assessments.  The candidate needs to have passed the previous iteration and within that record you can discontinue reissues.

These are the steps to follow:

• 1: Locate the most recently passed test or assessment
• 2: Set the field 'Automatically Reissue?' to 'No'

1: Locate the most recently passed test or assessment

• Navigate to the 'Competency > Tests > List Tests' or 'Competency > Assessments > List Assessments' tab
• In the search area,
  • set the 'Status' filter to, 'passed', and
  • select the candidate's name from the 'Candidate' dropdown field.
• Locate the test or assessment and click its row to open it

2: Set the field 'Automatically Reissue?' to 'No'

• In the header area, under the candidate's name, locate the field, 'Automatically Re-issue?', which should display: 'Yes (Do not reissue)'.
• Click 'Do not reissue' and the field should then display, 'No'

This video helps understand the steps visually: